mobile phone link image
jobs page link image
 
follow us on facebook follow us on twitter
day
00  Month
May17 Created by david williams on 5/17/2018 5:34:27 PM

Police have launched an investigation after the alleged incident on Saturday evening
Read More..

May19 Created by david williams on 5/19/2018 10:00:00 AM

Iolo says he hopes that Council have plans to counter destruction caused by new school
Read More..

May20 Created by david williams on 5/20/2018 10:00:00 AM

Fed up parents and schools will be backed by police action if problems persist
Read More..

May21 Created by david williams on 5/21/2018 7:49:56 AM

The row over the correct spelling of a village name has taken a turn for the worse
Read More..

May17 Created by david williams on 5/17/2018 9:54:24 AM

War hero’s touching moment as he remembers the friends he left behind
Read More..

complaints
MyWelshpool.co.uk is committed to working within and adhering strictly to the Editors Code of Practice.

However, if any person feels we have breached the code in any way and wishes to make a complaint, please submit your complaint, in writing for the ‘Attention of the Editor’ via post to: MyWelshpool, 41 Croft Road, Welshpool, Powys, SY21 7QD.

- All complaints must include the name and date of the publication, with reference to the specific article in question.
- Please include the URL of the article if possible, and/or link to any image or video.
- A detailed description of the complaint, with reference to specific words, phrases, images, instances, dates and records that are relevant, and which clauses of the Editors Code of Practice you believe the publication has breached.

Complaints must be made on behalf of a named individual only. This includes complaints where businesses and organisations are involved.

In submitting a complaint, you must provide your full name, address, phone number and email address.

You can complain about any article, including words, images and audio/video content.

You can also complain about the conduct of an individual journalist or employee of MyWelshpool.co.uk with reference to specific (if any) clauses of the Editors Code which are in breach.

Complaints must be contemporaneous and must be made within four months of publication.

Complaints Process

MyWelshpool.co.uk will endeavour to respond to a complainant within 21 working days on receipt of a valid complaint as outlined above, with receipt of a valid complaint made within 3 working days via email where possible.

We will investigate the complaint to the best of our ability, in respect of the Editors Code of Practice, and respond accordingly.

If we uphold your complaint, we will inform you of the remedial actions taken or to be taken.

If the complainant is not satisfied with the suggested resolution, the complaint can be referred for independent arbitration.

 
icnn logo