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Local patients ‘positive’ over NHS

Created on 20/06/2016 @ 08:26
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The latest annual survey of local patient experience in the area has found that they generally have a very positive experience of care from Powys Teaching Health Board.

The All Wales Patient Experience Audit Summary Report 2015 gathers patients’ views on their experience of receiving care.

Nearly 600 local patients took part in the survey, and officials say their feedback helps to understand the experience of care for patients alongside the valuable information.

Responding to the results, Powys Teaching Health Board Director of Nursing Rhiannon Jones said: “We are very proud of these results, which show that we are getting it right for most patients. They are testament to colleagues right across the health board and their hard work, dedication, leadership and commitment.

“These results also remind us that we don’t get it right every time. This feedback, along with the complaints and concerns we receive, help us to improve. We have already identified several priorities including improving oral & mouth care in the community, and providing a better sleep environment in our hospitals.”

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