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00  Month

Communications Officer

Created on 19/05/2021 @ 08:11

Communications Officer

Title: Communications Officer 

Reports to: Communications Manager 

Contract type: Permanent (subject to successful completion of a probationary period)

Location: Llanidloes/Home-based, with very occasional travel within the UK. Although this role will initially be home-based, in line with the Welsh Government’s COVID guidance, ideally the successful applicant will work mainly from the FSC UK office in Llanidloes once restrictions are lifted. However, permanent homeworking, with regular (at least monthly) visits to the office, or a combination of office and homeworking may be considered. 

Salary: From £20,988p.a. 

Hours: 35 hours per week

Introduction to the role:

The Forest Stewardship Council® (FSC®) is an international organisation dedicated to ensuring that forests are managed in a responsible manner across the globe. FSC UK is a registered charity responsible for promoting the FSC’s aims and objectives throughout the United Kingdom.

We are looking for a creative individual with a flair for writing and an eye for detail, who relates to the ethos of responsible consumerism. The ideal candidate will be quick to assimilate new information, be accurate and methodical in their work, and have the digital know-how to create and administer engaging content for web and social media platforms. They will be comfortable conducting and communicating their own research around a topic, creating new copy and editing existing copy. They may be able to demonstrate skills in design and photography but will also be happy to carry out repetitive administrative tasks, ensuring these are completed to a high standard.

Main purpose and responsibilities of the role:

General Responsibilities

· Assist in the smooth and efficient running of FSC UK 

· Handle general email and telephone enquiries and information requests, ensuring these are answered in a timely and professional manner

Website and Social Media

· Provide FSC UK website administration support

· Manage FSC UK social media platforms (currently Twitter, Instagram, Facebook, LinkedIn). Work closely with Communications Manager to review social media performance and adjust plans or strategies to optimise reach

Publications and Copywriting

· Forest Matters (our monthly e-magazine) administration

· Originate and adapt written and visual content, as required

· Support the production of consumer and business-facing materials by populating existing resource templates 


· Review and compile information from journals, research reports and websites, as required

· Provide research support for FSC UK projects, as required

Campaigns and Events 

· In conjunction with other staff, assist with the preparation of specific campaigns and exhibitions

· Attend events and meetings, as required


· Monitor and regularly record stocks of printed, display and other materials to ensure adequate stocks are maintained

Trademark Approval

· Administration of FSC single-use trademark licences in the UK

· Support the Trademark Service Programme by collating, verifying and recording data as required


· Undertake any other additional duties, as required in order to ensure a smooth running of FSC UK

Person specification:



Education, training and qualifications

·Degree or equivalent level of knowledge acquired through experience and training/development

·An understanding of FSC or other certification schemes

Skills and knowledge

·Excellent IT skills

·Experienced in the use of Microsoft Office, especially Outlook, Word and Excel

·Good organisational skills with ability to manage multiple tasks competently

·Excellent written communication

·Good verbal communication

·Good research skills

·Experienced in the use of Mailchimp, Adobe InDesign, Photoshop, Illustrator, Premier Pro and After Effects



·Familiarity with and experience using Twitter and/or other social media platforms

·Administration experience

·Managing organisational social media pages

·Website and/or blog administration (WYSIWYG)

·Customer services


·Experience of creating infographics

·Experience of creating videos

·Experience of planning and/or undertaking campaigns and/or events

Personal attributes

·Patient and polite

·Good telephone manner

·Flexible attitude to working environment and ability to work as part of a small and dynamic team

·A positive, enthusiastic approach

·A positive attitude towards routine tasks

·Relate to the ethos of responsible forest management


·Ability to follow instructions and accept guidance

·Attention to detail and ability to undertake and manage accurate recording and reporting of information

·Ability to maintain good working relationships

·Effective time management skills

·Ability to learn quickly

·Ability to prioritise own workload


Application process:

Please send a CV and covering letter, outlining how you meet the criteria stated in the Person Specification and responsibilities of the role.   Please do not include photographs of yourself within your application. Applications via Indeed or similar job sites will not be accepted.

The deadline for applications for this post is 5th June 2021

 Please submit your application email to: 

We expect your CV to be honest and accurate. Before offering this post, we will check material facts recorded on your CV and covering letter and take up references.  FSC UK is an equal opportunities employer.

Interviews for short-listed candidates will be held online during the week commencing 21st June 2021.

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