Changes to how you see a doctor at Welshpool have been announced by Welshpool Medical Centre in a bid to shorten waiting times.
The practice has announced that the current “sit and wait” open surgeries will end on July 5 and patients with an urgent medical problem will need to call the surgery first.
In a letter to patients the Welshpool Partnership says the sit and wait open surgeries have become too busy to cope with. “The new system will mean patients do not have to wait two or three hours to be seen as currently happens, because all consultations will be booked before hand.
“When you telephone some details will be taken by our receptionists. You will then be called back by a clinician within two hours, who will either give you advice, book you an appropriate appointment or arrange an acute prescription.
“Those with more serious symptoms will be prioritised and calls will be recorded.
“This is part of a wider change in local services supported by Powys Local Health Board, local MPs, the Community Health Council and Welshpool Town Council.”
It is understood the practice is experiencing recruitment problems and there are also parking problems at the overworked Salop Road surgery.
Patients are being asked to call 01938 553118, while the normal appointment system remains in place.