THIS CAN’T BE RIGHT: Welshpool passengers on National Express coaches are paying double the price of people getting on 60 miles earlier.
National Express has cut prices for Newtown passengers on its London service after it emerged they were paying more than double for the trip compared to passengers getting on in Aberystwyth.
But you'll still be paying more if you get on at Welshpool.
It emerged that passengers getting on the 409 Aberystwyth to London service paid £35 to get to London from Aberystwyth compared to £80 for those getting on in Newtown and Welshpool.
Now, following an investigation by BBC Wales' X Ray programme, National Express has reduced the price to £35 from Newtown but left it higher at Welshpool.
The company said it based its prices according to demand and not mileage, claiming more get on in Aberystwyth compared to Newtown and Welshpool.
MyWelshpool has discovered it’s cheaper to let the train take the strain.
London Euston is £66.10 from Welshpool and there is a £39.50 return fare to London Marylebone available from Welshpool too.
Margaret Thomas, who boards in Welshpool, told the BBC programme: "They said it's the volume of people getting on in Welshpool and Newtown - Maybe just one person.
"But the bus is already coming from Aberystwyth. I just don't understand."
Another disgruntled traveller said: "It would be cheaper for met to take a train from Welshpool to Newtown to catch the coach to London - it's crackers."
National Express's conditions forbid passengers buying the cheaper Aberystwyth to London ticket and getting on at a later stop.
Prof Stuart Cole, a transport expert at the University of South Wales, said while passengers might think the pricing policy was unfair, the company needed to make a profit.
"Aberystwyth is a student market in the main," he said.
"It's a very big market, a very important market and the company wouldn't want to lose it to the competition which is there from other coach companies and also from the railways."
National Express said it set ticket prices according to demand - not mileage or the time of day - to make best use of the capacity on its coaches and keep its prices competitive.