Not one, but two awards for The Royal Oak’s Heidi
For not only have her colleagues voted her their Hotel Hero of the Year, she was also awarded the coveted accolade for the whole award-winning Coaching Inn Group, who also operate 34 other hotels and inns in market towns across the country.
Heidi, who has worked at the hotel for 23 years, could not believe her ears when her name was announced at the group’s annual black-tie awards ceremony attended by around 300 and staged at The Engine Shed venue in Lincoln.
“It was wonderful to receive such a vote of appreciation from all my close colleagues, but to go on and win the group award was totally unexpected,” she said.
Heidi, who was accompanied by her husband Neil, a former General Manager at the hotel, and a group of colleagues said she felt like part of the furniture after such a long spell at The Royal Oak, but still got a huge buzz from welcoming all the regulars and guests from all around the world.
Hotel General Manager, Laura Hindle, said it was great to know that she always had Heidi’s long experienced back-up support at all times.
Coaching Inn Group Chief Operating Officer, Adam Charity, said it was clear that Heidi played an invaluable role at The Royal Oak and that she was a most worthy winner of their Group Hotel Hero of the Year Award.
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